Shipping policy

Last updated: October 7, 2026

Thank you for visiting and shopping at jz.birds! All of our products for Japan are made to order locally using a print-on-demand process to reduce waste and ensure high quality. Total delivery time consists of both production time and transit time.

1. Processing & Production Time

Each item is individually printed and packed upon receiving your order.

  • Production Time: Typically 5 to 10 business days (Monday through Friday, excluding public holidays) before being handed over to the carrier.
  • Once your order has been fulfilled and shipped, you will receive a shipping confirmation email containing your tracking number.

2. Domestic Shipping & Delivery Estimates

Shipping charges are calculated automatically and displayed at checkout based on item weight and shipping destination.

  • Domestic Japan Shipping: 1 to 3 business days after production (estimated total delivery time: 5 to 10 business days).

Note: Delivery times are estimates and may experience slight delays during peak holiday seasons or severe weather.

3. Customs & Taxes

  • No Import Duties: Because orders for Japan are produced and shipped locally within Japan, there are no additional customs duties or import taxes upon delivery. Applicable Japanese Consumption Tax (JCT) is calculated at checkout.

4. Order Tracking

Once your order has shipped, we will send you an email confirmation with a tracking link. Please allow 24 to 48 hours for tracking information to update on the carrier’s system.

5. Accuracy of Shipping Address

Please double-check your shipping address before completing your purchase. Because orders enter production quickly, address changes can only be accommodated if requested immediately after purchase at info@jzbirds.com. If re-shipping is required due to an address entry error by the customer, re-shipping fees will apply.

6. Damaged or Lost Packages

If your product arrives damaged or with a printing defect, please contact us within 30 days with clear photos of the issue at info@jzbirds.com. We will immediately arrange a free replacement or a full refund.

Have Questions?

If you have any questions, please contact our customer support team at: info@jzbirds.com